10 things I learned about Delivery Management from learning to navigate very large Ships.

25 years ago a young and naive me went to university to study Marine Navigation, My hope was that I could use the skills I learnt to travel the world and get paid whilst doing it. To my horrow I learnt fairly quickly that the reality is that most ships are in port for less than 24 hours and most time is spent at sea. After university I found myself in the crazy world of IT and since digital delivery and product management....

July 3, 2022 · 10 min · Ian Ames

Product Prioritisation is triage

Triage is used in medicine when acute care cannot be provided for lack of resources. The process rations care towards those who are most in need of immediate care, and who benefit most from it. More generally it refers to prioritisation of medical care as a whole. I have some personal experience of using triage from my time as a mountain rescue volunteer. We would often train for scenarios where the number of casualties was more than our capacity to treat them all....

February 9, 2022 · 7 min · Ian Ames

What does great collaboration in local government look like?

I have a soft spot for local government, it’s where most people’s interactions with government happen, and yet it is also one of the most underfunded parts. Arguably constraint is the mother of invention and local government doesn’t get enough credit for the work they do to to deliver services for citizens effectively and cheaply. So I asked twitter to share with me some examples of great collaboration in local gov, here’s some great examples that were shared:...

September 22, 2020 · 5 min · Ian Ames

What Would a Great Onboarding Experience Look Like?

When I joined Surevine my onboarding experience was fantastic, but I wanted to see if there was anything more we could do to make it even better, so back in June I asked twitter what would a great onboarding experience look like? As always the responses were great. This post summarises what I learned: Onboarding starts way before a person joins a company If someone wants to work with you, they will be thinking about it way before onboarding starts....

May 5, 2020 · 7 min · Ian Ames

Reflections on Map Camp

This year I was finally able to attend MapCamp 2019 with ~600 other people at Sadlers Wells Theatre, London. MapCamp is a conference introducing and describing the technique of Wardley Mapping, a tool for mapping strategy. I first came across Wardley Maps a couple of years ago through the medium book. I found it compelling, Simon Wardley has a lovely humble style of writing. He described how he went from ‘bumbling CEO’ to ‘having a vague idea of what I was doing’....

October 28, 2019 · 15 min · Ian Ames