In the delivery of a digital service, a discovery is a short period right at the beginning of the project to determine what the problem is and whether it is worth solving. Discoveries should be short, usually no more than a few weeks and should seek to provide just enough confidence to proceed or not. Discoveries are intense and its important that they focus on the right things to help the team progress....
A key part of agile delivery is working out what small changes can deliver the most value. It can be hard to get agreement on what is small enough to be valuable, getting this balance right is extremely difficult and context specific, hence why MVP’s (minimum viable products) are much maligned. There are two main approaches that can be used, you can either ‘slice thin’ deliver a small part of every step of the user journey; or ‘slice deep’ focus your effort on improving one part of the end to end service journey....