In the delivery of a digital service, a discovery is a short period right at the beginning of the project to determine what the problem is and whether it is worth solving. Discoveries should be short, usually no more than a few weeks and should seek to provide just enough confidence to proceed or not. Discoveries are intense and its important that they focus on the right things to help the team progress....
I’m on the train back from Leeds after kicking off Patient Encounter History with the team. My brain is a bit mushy and so this weeknote may be incoherent and full of typos, apologies! It was lovely to meet everyone in person for the first time, build relationships, work through our understanding of the project and what we hope to acheive in the next 8 weeks. I still haven’t found a better way to start new peices of work (or anything with high levels of uncertainty) than face to face workshops to be honest, for me its the last remaining part of remote work that isn’t quite as good as face to face....
This week has been a good one, our discovery team is starting to form with one of our user researchers joining, and the other one due to start on Monday we are starting to get our plans together for discovery. In some ways the slight delay in starting has been useful as its given me and the PM (who’s also new to this space) the opportunity to really start to understand the context of the area we are exploring....
Been a while since the last weeknotes, its been pretty busy we’ve been getting going on a new Discovery which has been filling my brain up as Disco’s always do. I’m going to use this weeknotes to capture what I understand so far, quick reminder that weeknotes are for me to reflect what I know, this doesn’t mean that this is exactly correct, there are holes in my knowledge, the NHS is a vast complex system, I probably understand about 1% of it, writing stuff down helps my understanding though....