I’m the scrum master for a small team developing a new service for a government agency. The team has been working in an agile way for 21 months. I have been with them for 16 of those months. Over the last few months I have been feeling more and more anxious about the sustainability of sprints as we enter a new phase for our service. We use Scrum as our methodology for delivering software....
I’m the scrum master for a small team developing a new service for a government agency. The team has been working in an agile way for 20 months. I have been with them for 15 of those months. Our team is made up of user researchers, a designer, a BA, developers and testers. Dealing with users isn’t new to me, before joining my current team I worked in IT operations and service management, dealing with angry and frustrated users was a day to day part of the role....